COVID-19 Update

Due to the Coronavirus pandemic these are the precautions we must take to protect our employees and the public.  Effective Monday 5/11/2020 and until further notice we will no longer provide any walk-in assistance in the lobby to minimize everyone’s exposure.  We are available to assist each resident through the following methods:

Please use any of the following methods to submit any paperwork and/or if you have any question:

  1. If you have access to a scanner you can scan and email your paper to docprocessing@conduent.com
  2. Your smartphone may have a scanning application. If you have a scanning application, you can scan and email your documents to docprocessing@conduent.com
  3. Fax or mail your paperwork to:
    1. Fax: 1-866-302-6787
    2. Mail : 1720A Randolph Rd SE, Albuquerque, NM 87106

If you have questions, please call the Consolidated Customer Service Center (CCSC) at 1-800-283-4465 then press 5.

We sincerely apologize for any inconvenience this may cause and appreciate your support during this challenging time.

Thank you,

Conduent Management